Returns Policy

Faulty Goods

If you receive faulty goods you are entitled to have the goods replaced or repaired. Please confirm us within 2 working days if you have received faulty goods. It is your responsibility to inspect the furniture when delivered and inform us within this timeframe

We will endeavour to deal with your issue as soon as possible

Change of Mind

You are entitled to change your mind and can return your goods to us within 14 days from the delivery date. Items are your responsibility until they are delivered back to us. If there are any defects with the products on delivery, you still need to inform us, even if you are returning the items. 

Returns Address:

J.C. Household Ltd
Dyers Brook
Wotton-Under-Edge
Gloucestershire
GL12 7JW